Return and Refund
Refund Policy & Customer Support
100% Refund Guarantee
We take immense pride in the beauty and quality of our products. In the unlikely scenario of issues arising during shipping or within 7 days of order receipt, rest assured, you're eligible for a complete refund. We're committed to your satisfaction, ensuring a hassle-free return process.
Extended Warranty
For your peace of mind, we offer an extended warranty covering manufacturing defects for an extensive 90-day period from the date of receipt. This warranty reinforces our dedication to delivering products of impeccable quality, offering you added assurance. During this period, should any manufacturing defects be identified, you may request and receive a free replacement item.
Return Policy
At Holy Style, we stand by the quality of our products and are committed to ensuring your satisfaction. Our return policy provides you with a generous 90-day window to request a replacement for any product experiencing manufacturing defects. If you encounter such an issue, we kindly ask you to reach out to our dedicated support team. You can contact us via email at support@theholystyle.com or message us on WhatsApp at +1 (716) 557-5048. To expedite the process, please provide detailed information about the problem along with relevant photos and videos when necessary. Our support team will guide you through the necessary steps for a smooth replacement process while arranging the return of the original item. We appreciate your understanding and cooperation as we work to ensure your continued satisfaction with Holy Style products.
Initiating a Refund or Exchange
Should you wish to initiate an exchange or request a refund, our dedicated support team is here to assist you promptly and efficiently. Follow these simple steps:
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Reach Out: Contact our support team via email at support@theholystyle.com or message us on WhatsApp at +1 (716) 557-5048.
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Provide Details: Share your order number, details of the issue, and any relevant pictures or information to expedite the process.
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Refund/Exchange Procedure: Our team will guide you through the necessary steps for a refund or exchange, ensuring clarity and assistance at every stage.
Response Time & Support
Our commitment to exceptional service includes a swift response time. You can expect our team to acknowledge your request within 1 business day and provide a resolution within 5 business days wherever possible.
Dedicated Support Team
Rest assured, our team of experts is dedicated to addressing all your concerns, queries, or complaints promptly. Whether you require an exchange or a refund, we're here to ensure your satisfaction.
Thank you for choosing Holy Style! Your satisfaction remains our unwavering commitment, and we're here to make your shopping experience smooth, satisfying, and enjoyable.